Terms of Service

By creating an account, accessing, or using DIVORSAY (“the Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Platform.

These Terms constitute a legally binding agreement between you and Divorsay, Inc. (“Divorsay,” “we,” “our”), a Delaware corporation. By checking the “I agree” checkbox during registration, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy.

The information provided through the Platform is general in nature, may not reflect the most current legal developments in your jurisdiction, and should not be relied upon as a substitute for consultation with a qualified, licensed attorney. You acknowledge that laws vary significantly by state and county, that your individual circumstances may involve factors not addressed by our general information, and that you are solely responsible for retaining qualified legal counsel to advise you on your specific situation.

NO UNAUTHORIZED PRACTICE OF LAW. DIVORSAY provides technology tools for document organization and general informational resources. DIVORSAY does not select legal forms on your behalf, provide strategic guidance on your legal matter, offer opinions on likely outcomes, represent you before any court or governmental body, or take any action that constitutes the practice of law.

The platform is designed to help you organize information and access general legal information about the divorce process in your state. It is not a substitute for a licensed attorney. By using the platform, you acknowledge that:

• You understand DIVORSAY is a technology company and not a law firm
• No attorney-client relationship exists between you and DIVORSAY
• The information provided is general in nature and may not apply to your specific circumstances
• You will consult a licensed attorney for legal advice specific to your situation

The distinction between legal information (permitted) and legal advice (requires a law license) is the foundation of this Platform. DIVORSAY provides general statements about what the law provides, explains procedures and deadlines, describes options available under the law, provides court-approved forms and templates, explains legal terminology in plain language, performs calculations using statutory formulas and user inputs, and organizes user-supplied information into structured formats. DIVORSAY does not apply law to your specific facts, make specific recommendations about what you should do, analyze your specific situation to recommend a course of action, predict outcomes for your specific case, or recommend which legal options to pursue.

To use the Platform, you must create an account using Google Sign-In or email authentication. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Not create accounts for anyone other than yourself
• Be at least 18 years of age

You are solely responsible for all activity that occurs under your account.

Your privacy is fundamental to our service. Divorce preparation involves sensitive personal, financial, and legal information. We protect this data with:

• AES-256 encryption for data at rest
• TLS 1.3 for data in transit
• Row-Level Security ensuring your data is isolated from all other users
• Immutable audit logs tracking all access to your data
• Dual-spouse isolation — if your spouse also uses DIVORSAY, neither party can access the other’s data under any circumstances

For full details, see our Privacy Policy.

You agree to use the Platform only for lawful divorce preparation purposes. You agree not to:

• Upload false, fraudulent, or misleading documents
• Attempt to access another user’s data or account
• Use the Platform to harass, threaten, or stalk any person
• Reverse-engineer, decompile, or attempt to extract the source code
• Use automated systems to scrape or extract data from the Platform
• Misrepresent AI-generated content as legal advice from a licensed attorney

The Platform uses artificial intelligence (including Anthropic Claude and other AI models) to generate legal information, financial calculations, document summaries, case narratives, and communication rewrites. You acknowledge that:

• AI-generated content is not legal advice
• All AI outputs include disclaimers that cannot be removed
• Calculations are estimates based on published state formulas
• AI may produce inaccurate, incomplete, or outdated information
• AI may generate plausible but inaccurate case citations or statutory references
• You are responsible for verifying all information with a qualified attorney
• AI-generated documents are marked “DRAFT — REQUIRES ATTORNEY REVIEW”

User Content, including sensitive personal information and case documents, may be transmitted to and processed by third-party AI systems (Anthropic Claude) solely to provide the services described herein. DIVORSAY does not use your data for AI model training.

Each DIVORSAY feature operates within specific boundaries designed to ensure compliance with applicable law.

DIVORSAY offers the following subscription tiers:

• Free — $0/month, includes ClearSplit, Readiness Quiz, Freedom Compass, and limited AI access (3 interactions per day)
• Essential — $99/month or $990/year, includes 25 AI interactions per day, Evidence Vault (50 documents), Communication Shield (15/day), Case Framing, Custody Tracker
• Complete — $249/month or $2,490/year, includes unlimited AI access, Settlement Modeling, priority support
• Attorney Portal — $199/seat/month or $1,990/seat/year for legal professionals

Your subscription will automatically renew at the end of each billing period unless you cancel. Your payment method will be charged automatically on each renewal date. You may cancel at any time through your Account settings or by contacting Divorsay at support@divorsay.com. Cancellation will take effect at the end of the current billing period. All prices are in US dollars and exclude applicable taxes. We may change subscription prices with 30 days’ notice.

The Free tier provides access to ClearSplit financial analysis, the Readiness Quiz, Freedom Compass, and limited AI interactions (3 per day). Free tier accounts retain all data indefinitely. We will never delete your data because you chose not to upgrade.

You may cancel your subscription at any time. To cancel: log into your Account, navigate to Account Settings, select “Subscription,” and click “Cancel Subscription.” Upon cancellation:

• You retain access through the end of your current billing period
• Your account reverts to the Free tier (all data preserved)
• No partial refunds are issued for unused time within a billing period

We offer a 30-day money-back guarantee for new paid subscriptions. Request a refund within 30 days of your initial charge by contacting support@divorsay.com. Approved refunds will be credited within 5–10 business days.

The Platform, including its design, code, AI models, and content, is owned by Divorsay, Inc. and protected by copyright, trademark, and other intellectual property laws.

You retain ownership of all content you upload to the Platform (documents, photos, communications). By uploading content, you grant us a limited license to process, store, analyze, and display your content solely for providing the service to you.

Documents generated by the Platform (worksheets, case narratives, attorney briefings) are provided for your personal use in connection with your divorce preparation.

THE PLATFORM AND ALL INFORMATION, TOOLS, CALCULATIONS, AND OUTPUTS PROVIDED THROUGH THE PLATFORM ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DIVORSAY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, AND NON-INFRINGEMENT. DIVORSAY DOES NOT WARRANT THAT: (A) THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE INFORMATION, CALCULATIONS, OR OUTPUTS PROVIDED THROUGH THE PLATFORM WILL BE ACCURATE, COMPLETE, OR CURRENT; (D) THE PLATFORM WILL BE COMPATIBLE WITH ANY OTHER SOFTWARE OR SERVICES; OR (E) ANY ERRORS IN THE PLATFORM WILL BE CORRECTED. YOU ACKNOWLEDGE THAT YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.

Subscription and auto-renewal. If you enroll in a subscription plan, your subscription will automatically renew at the end of each billing period unless you cancel. Your payment method will be charged automatically on each renewal date. You may cancel at any time through your Account settings or by contacting Divorsay.

Free-trial conversion notice. If you enroll in a free trial, your trial period will end on the date specified at enrollment. At the end of the trial, your Account will convert to a paid subscription unless you cancel before the trial ends. You will receive an email notice at least seven (7) days before your trial ends.

30-day money-back guarantee. Divorsay offers a 30-day money-back guarantee for new paid subscriptions. To request a refund, contact billing@divorsay.com within 30 days of your initial charge.

Cancellation.To cancel, log into your Account, navigate to Account Settings, select “Subscription,” and click “Cancel Subscription.” Cancellation channels are available with parity to the enrollment channel.

Base Liability Cap.To the maximum extent permitted by law, Divorsay’s total aggregate liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the greater of (A) ten thousand U.S. dollars ($10,000) or (B) the total amount of fees paid by you to Divorsay during the twelve (12) months immediately preceding the event giving rise to the claim.

Plain-English summary: for most claims, the most we will pay you is whichever is bigger: $10,000 or the fees you actually paid us in the past year. Some serious claims (like fraud or our gross negligence) are not capped. AI errors have their own special path described next.

AI-Error Carve-Out. For claims arising specifically from demonstrable errors in AI-generated output that caused reliance harm, you may elect to pursue one of two pathways (not both): (a) the Base Liability Cap above, or (b) the AI-Error Carve-Out described here.

• Ombudsperson review. Submit a written AI-Error complaint to ombudsperson@divorsay.com. The Ombudsperson will acknowledge receipt within two (2) business days and will issue a written determination within thirty (30) calendar days.
• Expedited refund. If substantiated, Divorsay will refund all subscription fees for the affected billing cycle within ten (10) business days.
• Secondary AI-Error Cap.For AI errors resulting in demonstrable reliance harm (economic loss, legal prejudice, or out-of-pocket expenditure directly attributable to the AI error), Divorsay’s liability may extend up to a secondary aggregate cap of twenty-five thousand U.S. dollars ($25,000), in addition to the Base Liability Cap. This applies on a per-User, per-AI-Error-incident basis.

Reciprocal indemnification.In cases of materially and egregiously incorrect, fabricated, or otherwise unreasonably unreliable AI output (“Gross AI-Output Errors”), Divorsay will indemnify users for documented harm, subject to the caps above and to the insurance coverage described in Section 16.

Carve-outs.The caps above do not apply to damages arising from Divorsay’s fraud, gross negligence, willful misconduct, or intellectual property infringement, and do not limit your non-waivable statutory rights (including but not limited to the California Consumer Privacy Act private right of action, the Illinois Biometric Information Privacy Act, or comparable state laws).

IN NO EVENT SHALL DIVORSAY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EXCEPT WHERE PROHIBITED BY THE CARVE-OUTS ABOVE.

Divorsay maintains the following insurance coverages to support the risk-allocation framework in Section 15:

• Professional Liability (AI-assisted legal information)
• Errors & Omissions (service defects, AI output errors)
• Cyber Liability (data breach response, forensic investigation, notification, credit monitoring)
• Product Liability (Platform defects)

Current carriers, policy limits, and effective dates are published on our Insurance Disclosure Page, which is updated within five (5) business days of any material change.

Material lapse notice. If any of the coverages described above lapses without replacement for a period exceeding thirty (30) days, Divorsay will update the Insurance Disclosure Page within five (5) business days and notify active paying users by email and in-app banner.

Claims administration. Where a claim triggers coverage, Divorsay may share limited personal information with insurers, brokers, coverage counsel, and forensic vendors as necessary to administer the claim. See the Privacy Policy for details.

Insurance proceeds may satisfy Divorsay’s indemnification obligations under Section 15. Users are not third-party beneficiaries of these policies and are not named insureds, except where a carrier satisfies Divorsay’s obligations to a user under these Terms.

By using the DIVORSAY platform, you acknowledge and agree that:

• You have been advised that DIVORSAY provides general legal information and organizational tools, not legal advice
• You understand that the information provided may not be accurate, complete, or applicable to your specific situation
• You have been advised to consult a licensed attorney in your jurisdiction before making any legal, financial, or strategic decisions related to your divorce
• You are solely responsible for all decisions you make based on information or outputs from the Platform
• You will not rely on the Platform as a substitute for professional legal counsel
• You voluntarily assume all risks associated with your use of the Platform, including the risk that information provided may be inaccurate, incomplete, or not applicable to your circumstances

DIVORSAY shall not be liable for any loss, damage, or adverse outcome resulting from your reliance on Platform outputs without independent professional legal review.

You agree to indemnify, defend, and hold harmless Divorsay, Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Platform; (b) your reliance on information or outputs provided through the Platform; (c) your violation of these Terms of Service; (d) your violation of any applicable law; (e) any misrepresentation by you regarding the information you provide to the Platform; or (f) any claim by a third party arising out of or relating to your use of the Platform or the information you obtained through it.

However, you will not indemnify Divorsay for claims arising from Divorsay’s own breach of these Terms, negligence, gross negligence, willful misconduct, violation of law, or fraud.

BINDING ARBITRATION.Any dispute, claim, or controversy arising out of or relating to your use of the DIVORSAY platform, these Terms of Service, or any information or output provided through the platform, including but not limited to claims of unauthorized practice of law, negligence, breach of contract, deceptive trade practices, unjust enrichment, or any other legal theory, shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1–16.

CLASS ACTION WAIVER. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against DIVORSAY.

OPT-OUT. You may opt out of this arbitration provision within thirty (30) days of your first acceptance of these Terms. Opt out via the self-serve form at divorsay.com/legal/arbitration-opt-out, or by sending a written opt-out notice to legal@divorsay.comwith subject “Arbitration Opt-Out.” Either method returns a dated email confirmation — retain it for your records.

COST ALLOCATION.Divorsay will pay all arbitration filing fees and arbitrator costs exceeding the amount you would pay to file a case in a court of general jurisdiction. If you prevail in arbitration, Divorsay will reimburse your reasonable attorneys’ fees.

EXCEPTION. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights. Claims within small claims court jurisdiction may also be brought in small claims court.

The DIVORSAY Attorney Portal is a technology tool that provides attorneys with access to materials their clients have organized using the DIVORSAY consumer platform. DIVORSAY does not participate in the attorney-client relationship between you and your client.

By accessing the Attorney Portal, you acknowledge that:

• All materials in the Attorney Portal were organized by your client using technology tools and have not been reviewed by DIVORSAY for legal accuracy, completeness, or sufficiency
• You are solely responsible for exercising independent professional judgment in reviewing all materials
• You will comply with all applicable rules of professional conduct, including but not limited to duties of competence (Rule 1.1), confidentiality (Rule 1.6), communication (Rule 1.4), and supervision (Rules 5.1/5.3) as described in ABA Formal Opinion 512
• You will disclose your use of the DIVORSAY Attorney Portal to your client as required by applicable ethics rules
• You will independently verify all information before relying on it in any legal matter
• DIVORSAY bears no responsibility for the legal advice you provide to your client or the legal strategy you pursue
• DIVORSAY does not maintain a conflicts database or review conflicts of interest among its users — you remain solely responsible for conflicts checks

Data Processing. With respect to any client data you access through the Attorney Portal: (a) DIVORSAY processes client data solely to provide the Attorney Portal service and does not access, review, or analyze client data for any other purpose; (b) DIVORSAY does not use client data to train AI models; (c) DIVORSAY will process client data in accordance with its Privacy Policy and applicable data protection laws; (d) you are responsible for obtaining any necessary consents from your clients for the sharing of their data through the platform.

Divorsay provides NO legal advice regarding your ethical obligations. You should consult your jurisdiction’s ethics opinions regarding AI use in legal practice.

We may update these Terms from time to time. When we make material changes, we will notify you by email or through a prominent notice on the Platform at least 30 days before the changes take effect.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-laws principles. If you are a resident of a jurisdiction with more favorable consumer-protection laws, those laws may apply in addition to Delaware law.

Registered Agent for Service of Process. Divorsay, Inc. is a Delaware corporation. Service of process in any action arising out of or relating to these Terms may be made upon Divorsay, Inc. at its Delaware registered office: 8 The Green #26142, Dover, DE 19901.

If any provision of these Terms is found by a court to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, that provision shall be severed from these Terms. The remaining provisions shall remain in full force and effect.

For questions about these Terms: