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This Accessibility Policy outlines the commitment of Divorsay (“Company,” “we,” “us,” or “our”) to ensure our digital offerings are accessible to all individuals, including people with disabilities. Our goal is to provide an inclusive and accessible experience, enabling all users to have full and equal enjoyment of our goods, services, facilities, and accommodations, consistent with the principles of the Americans with Disabilities Act (ADA) and other applicable laws.
This policy applies to all digital assets created, owned, and managed by the Company, including, but not limited to:
This policy covers all users of our digital assets, including prospective and current users, attorneys, enterprise partners, employees, and general visitors to our site.
This policy does not extend to:
Divorsay is committed to providing individuals with disabilities access to and use of our information and services that is comparable to the access and use available to individuals without disabilities. We are dedicated to designing, developing, and operating our digital assets in substantial conformance with established accessibility standards. Our commitment is guided by the following core principles:
This policy serves as a guide to our accessibility practices. It is not legal advice and does not create any contractual rights or obligations beyond those already established by applicable law. For information on how the law may apply to your specific circumstances, you should consult with a qualified attorney.
To support our accessibility commitment, Divorsay aims to develop and maintain its digital services in substantial conformance with generally recognized accessibility standards such as the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We use these guidelines as a reference point for our public website, web-based application, and any mobile applications we may offer.
Our approach is informed by applicable U.S. disability laws, including Title III of the Americans with Disabilities Act (ADA), which prohibits discrimination on the basis of disability in the full and equal enjoyment of the goods, services, facilities, privileges, advantages, or accommodations of any place of public accommodation. 42 U.S.C. § 12182(a).
Because accessibility is an ongoing process and our platform is continually evolving, we do not represent or warrant that every page, feature, or item of content will always fully conform to a particular technical standard. In some cases, we may provide access to content or functionality by alternative methods when doing so offers substantially equivalent access for individuals with disabilities. This policy describes our general targets and practices and is not a formal declaration of conformance for any specific digital asset.
We aim to design, build, and update our website and other digital services so that they can be used by as many people as reasonably possible, including individuals with disabilities. Accessibility considerations are part of our general design and development process, and we take reasonable steps to avoid creating unnecessary barriers in key user flows.
Because our platform will continue to evolve over time, we cannot guarantee that every page, feature, or item of content will be fully accessible to every user or assistive technology at all times. When we become aware of an accessibility issue, we will review it in good faith and consider appropriate updates or alternative options as part of our normal product work.
This policy extends to all digital content and documents that are generated by the Divorsay platform, including but not limited to financial summaries, evidence logs, parenting plans, and state-specific document templates. We are committed to applying a single, consistent accessibility standard across both web content and conventional electronic documents to ensure clarity and a uniform user experience.
Our goal is for all platform-generated documents to conform to WCAG 2.1 Level AA. In determining how to apply these criteria to non-web documents such as PDFs and word-processing files, we consult the W3C’s guidance, “Guidance on Applying WCAG 2.0 to Non-Web Information and Communications Technologies (WCAG2ICT).”
Our practices for creating accessible documents include:
While we strive to provide tools that support the creation of accessible user-generated content, we are not responsible for the accessibility of files or content uploaded by users into their private accounts. If you encounter a platform-generated document that is not accessible, please report it via the mechanisms described in this policy so we can provide an alternative format and remediate the issue.
Divorsay is committed to providing a consistent and accessible experience across all digital platforms. We apply the same technical standard, WCAG 2.1 Level AA, to the content and functionality within our mobile applications as we do to our web content. This approach ensures clarity and a predictable user experience regardless of the device a user chooses.
Our native mobile applications for iOS and Android are designed to integrate seamlessly with platform-specific accessibility features. This includes, but is not limited to:
We aim for our mobile applications to provide a level of service and access to information for individuals with disabilities that is equivalent to the service and access provided through our web-based platform.
The Divorsay platform may incorporate or integrate software, services, or content provided by third-party vendors. We recognize our responsibility to ensure these integrations do not create accessibility barriers for our users. Our procurement and vendor management practices are guided by accessibility principles similar to those outlined in federal procurement policies.
Our approach includes the following standards:
In circumstances where a user with a disability encounters a barrier when using our website or application, Divorsay will, where required by applicable law, provide reasonable modifications to our usual practices or an alternative means of accessing the relevant information or services.
If you are unable to access content or use a feature on our website or application because of a disability, you may request assistance or an alternative format by contacting us using the methods listed in the “Contact Information” section below. When you contact us, it is helpful if you can tell us the web address (URL) or feature involved, briefly describe the problem you experienced, and let us know how we can best assist you.
We will review your request and respond within a reasonable period of time, taking into account the nature of your request and the information involved. This process addresses access to our public-facing digital services and is separate from any internal procedures we may have for employee accommodations.
We welcome feedback about the accessibility of our website and application. If you experience an accessibility issue or have suggestions for improvement, you can contact us at:
Email: accessibility@divorsay.com
Mail: DIVORSAY, Inc., Attn: Accessibility
30 N Gould St #61080
Sheridan, WY 82801
When you contact us, please include the page or feature where you encountered the issue, a brief description of the problem, and your preferred way for us to reach you. We review accessibility-related communications and use them to help improve our services over time.
While our goal is to achieve substantial conformance with WCAG 2.1 Level AA across all our digital assets, we acknowledge that it may not always be possible to meet every success criterion for all content. Consistent with federal regulations and industry best practices, we address these situations through the principles of equivalent facilitation and documented exceptions.
Divorsay is committed to resolving accessibility concerns in a fair and timely manner. Our enforcement and resolution process is designed to address reported issues of non-conformance with this policy and applicable accessibility standards.
To provide greater transparency and context-specific assistance, Divorsay may include accessibility statements on individual pages, for complex components, or with downloadable documents. These statements supplement this global policy by offering more granular information where it is most needed.
A page- or component-level accessibility statement may include:
In the interest of transparency, Divorsay may periodically make public a summary of our accessibility efforts and progress. If published, such reports may include a high-level overview of recent accessibility audit findings, remediation progress, and future initiatives. These reports will be made available on our website. To protect the security of our platform and the privacy of our users, these public summaries will not contain detailed information about specific security vulnerabilities or any personal data.
This Accessibility Policy is provided for informational purposes and does not create any legally binding obligations or contractual rights for any party, nor does it alter any rights provided under applicable law. The Company reserves the right to amend this policy at any time. Any revisions will be posted to this page. This policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Policy Owner: Legal Department, DIVORSAY, Inc.
Related policies: Privacy Policy · Terms of Service